Support: Retailers and Wholesalers

As a receiver of trade item information and images, you get the answers to our most frequently asked questions about Validoo.

The Services Description describes the rules and standards that Validoo Receiver is based on, how to become a customer for the service and how to use it.

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The Service Description describes the regulations and standards Validoo is based on, how to become a customer to the service, and how the service is used.

Validoo Buyer can be combined with an extended agreement for Q-lab where advance information about quality assured trade item information when revising range and other information on quality assurance results, is included.

arrow_forwardShow extended agreement (in Swedish)

Validoo has Sweden’s largest database for products with trade item information according to GS1’s standard. We help you recieve digital product information and images from suppliers.

Are you a retailer, wholesaler, e-tailer or another type of recipient? Get started and receive digital product information and images from 2 500 suppliers in the grocery industry, pharmacies, Systembolaget and Foodservice.

Get started

  • First, make sure that there is a GS1 Company Prefix (number series) for your company. If you subscribe to GS1 Company Prefix you automatically have a localization number (GLN) to identify you as a buyer in Validoo.
  • Order a GS1 Company Prefix from GS1 Sweden if you do not already have it.
  • Use the form to contact us regarding the service you are interested in. We will help you get started and sign agreements.
  • When you have signed an agreement, get help from the Connection Guidelines to get started.

arrow_forwardValidoo for Retailers

Do you want to receive information in Validoo? In our connection guide, you will receive step-by-step information on connecting your company to Validoo’s services.

Connect to Validoo

  1. First, double check that there is a GS1 Company Prefix (number series) for your company. If you subscribe to GS1 Company Prefix you automatically have a localization number (GLN) to identify you as a buyer in Validoo.
  2. Order a Order a GS1 Company Prefix from GS1 Sweden if you do not already have it.
  3. Use the form to contact us regarding the service you are interested in. We will help you get started and sign agreements.
  4. When you have signed an agreement, get help from the Connection Guidelines to get started.

file_downloadGet connection guide

As a recipient in Validoo Item, you will have access to all trade item information provided by the supplier at the Consumer / Retail / Pallet level, which also allows you to receive logistics information. You will receive the trade item information when the supplier sends it to you and you can get the information before the product is launched.

As a receiver in Validoo MediaStore, you get access to product images along with all trade item information on Consumer level. In this case the supplier doesn´t need to address the information to the receiver. You will find all product information available in Validoo MediaStore when the product is launched.

Validoo’s services are at their largest in the grocery industry where the services have been used for many years.

Pharmacy, Foodservice (restaurant and large-scale households) and the alcoholic beverages market are more examples of industries that use the services since a few years back.

New industries also see the benefits of working with high data quality and GS1’s standard for trade item information and show great interest in how the standard can meet their needs.

See the full list of customers that …

… receives information in Validoo (retailers, wholesalers, e-merchants, pharmacies, etc.)
… share information in Validoo (suppliers with consumer products)

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The development and improvement of Validoo’s services are conducted with participants in Validoo’s reference groups and benefits all customer groups. The reference groups are open to all Validoo customers and the cooperation allows companies to influence standards, rules, processes and services.

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It is the supplier who is responsible for the accuracy of the trade item information. It is also the supplier who is responsible for compliance with laws and regulations regarding their product.

Validoo’s offer to help the supplier to ensure that the information is correct

  1. When the supplier sends trade item information via Validoo Item, it is automatically validated to ensures that the logical information in the trade item information is correct.
  2. If the supplier uses the Validoo Q-lab service, a manual check will also be made to ensure that what is stated on the packaging matches what is entered in the trade item information at the time of the review.

The supplier is responsible for ensuring there is a current product image in Validoo. When there are changes in design on packages, there may be more variants in the trade at the same time and the supplier decides when the old images are to be archived via a function in the user interface.

As a recipient of information in Validoo, you are responsible for following laws and regulations on how to use the received product information, please use the terms and conditions in the Service Agreement:

Service Agreement for Validoo Buyer

Service Agreement for Validoo Receiver

Please contact our customer service if you have questions

question_answerSupport

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emailkundservice@gs1.se