Support: New to Validoo

Find out how to easily start using Validoos services.

System Requirements
First Time Login

System Requirements

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First Time Login

Validoo uses Microsoft Azure for seamless and secure login to various IT systems. This means that you can easily log into Validoo with your usual Microsoft Office 365 account.

Step-by-step instructions:

If your company does not use Microsoft Office 365, please connect your email account to Microsoft the first time you log in to Validoo.

Below we describe step-by-step how to connect your user account to Validoo.

Your company uses Office 365
Your company does not use Office 365
What do I do if the registration does not work?

Your company uses Office 365


Uncertain? Find out if your company is using Office 365 here

1.) Click on the button in the email you received from Microsoft. You will land on a page where your email address is predefined.


2. ) Enter your Microsoft Office 365 password (the same as you use for login to your organization account).


3.) Accept that your Microsoft user account is linked to Validoo

You are now logged into Validoo and can start using our services.


Your company does not use Office 365

You who use Gmail etc. need to link your user account to Microsoft

1.) Click on the button in the email you received from Microsoft.


2.) Fill in your password (preferably the same as you use for login to mail account).


2.) Fill in the information Microsoft asks for. In this step, your account is configured with Microsoft.


3.) Enter the verification code sent to your email


4.) Verify that you are a real user

Fill in the number and letter combination


5.) Accept that your user account is linked to Microsoft

You are now logged into Validoo and can start using the services.


If the registration does not work

You have tried to link your user account to Microsoft according to the steps above, but it still does not work

If the registration process does not work, it may be due to one of the following:

  • You have a group account (eg support@company.se) .Try instead to create login with your own mail account (eg first name.lastname@company.se)
  • You have an alias account
    Your mail account has one internal name (eg ph0017@company.se) and another name public (eg name.lastname@company.com).
  • Your mail account is not linked to Active Directory or other directory service with user profiles. Contact your IT administrator for set or create a new account (for example, for Gmail or Outlook.com).

Once you have created the new account, please contact your company’s Validoo administrator or GS1 Customer Service to ask for the invitation that linkes the new account to Validoo.

Create Gmail account
Create Outlook account

  • You have not recieved an email with activation link from Microsoft
    First, check if the message has been placed in Spam, Inbox for “Other” or if you accidentally threw it in the trash. If the email is not there, please contact your company’s Validoo administrator or GS1 Customer Service to ask for the invitation from Microsoft.

Contact GS1 Customer Service

Validoo has Sweden’s largest database for products with trade item information according to GS1’s standard. We help you quality assure, manage and share your information and images with retailers.

Get started and share digital product information and photos with 70 connected recipients in grocery industry, pharmacies, Systembolaget and Foodservice.

Get started

  1. Sign up for a Validoo account. You need this to use our services.
  2. The second step is to sign an agreement for Validoo Item to get your trade item information auto-validated.
  3. The third step is choosing a system where you enter your trade item information. There are several on the market to choose from. Choose verified system

arrow_forwardValidoo for Suppliers

Validoo has Sweden’s largest database for products with trade item information according to GS1’s standard. We help you recieve digital product information and images from suppliers.

Are you a retailer, wholesaler, e-tailer or another type of recipient? Get started and receive digital product information and images from 2 500 suppliers in the grocery industry, pharmacies, Systembolaget and Foodservice.

Get started

  • First, make sure that there is a GS1 Company Prefix (number series) for your company. If you subscribe to GS1 Company Prefix you automatically have a localization number (GLN) to identify you as a buyer in Validoo.
  • Order a GS1 Company Prefix from GS1 Sweden if you do not already have it.
  • Use the form to contact us regarding the service you are interested in. We will help you get started and sign agreements.
  • When you have signed an agreement, get help from the Connection Guidelines to get started.

arrow_forwardValidoo for Retailers

All systems that communicate with Validoo Item must use a secure communications protocol.

The protocol has to support encryption and signing to ensure that no information is lost and that there is clear traceability in all transactions. We have chosen the communication protocol AS2 as approved protocol. AS2 is an http-based protocol.

All systems we have verified, have AS2 communications to and from Validoo Item. If you want to connect your company to Validoo Item with an AS2 protocol, you will need to contact us for assistance with the connection.

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