Operational Information for Validoo services

Here you can see up-to-date operational information on planned updates and current outages for Validoo's system

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2019-04-17 Resolved: Delivery delay when sharing trade item information

Status: Resolved

Priority: High

Published: 13:10, April 17, 2019

On Wednesday April 17, a problem occurred, which meant a delivery delay of trade item information between Validoo’s new and old platform where the older platform caused the malfunction. The problem was resolved later in the evening and all messages to data recipients were processed and shared.


Status: Planned

Published: 17:00, April 9, 2019

Validoo closes between 29 May to 3 June due to the change of IT platform for Validoo Item and MediaStore. All Validoo services will be unavailable during this time period.

Validoo’s new IT platform will open on June 3 at 1 PM. The current version of Validoo will be closed on May 29 at 5 PM and the data migration will continue during the Ascension weekend, in order to minimize the impact for Validoo’s users.

Downtime for Validoo

  • May 29 at 5:00 pm: Validoo is shut down.
  • June 3 at 1:00 pm: New Validoo opens.