Description of service

This service description describes the regulations and standards that Validoo MediaStore is based on, what is required of customers of the service, and how the service is used.

 

Prerequisites for using Validoo MediaStore

 

The Validoo MediaStore publication service
  1. Your company must send trade item information via Validoo Item, either as a Validoo Item customer or by using another data pool within GDSN.
  2. Your company must sign an agreement for Validoo MediaStore.
  3. Your company must follow the terms and conditions and pay the service fees according to applicable agreements for Validoo MediaStore.
  4. Your company must have sent current trade item information to Validoo Item before placing an order in Validoo MediaStore.
  5. A new customer to Validoo MediaStore's publishing service should notify our customer service how many items with related product images will be published initially. This information enables us to prepare a common work plan.
  6. Customers who intend to publish product images for many items must inform Validoo in good time before publication. This information allows Validoo to prioritise and ensure that resources are available.
  7. As a Validoo MediaStore customer, you can choose to either:
  • Let Validoo MediaStore photograph a submitted product sample by ordering a photo production. Product samples to be photographed must be in a good condition and are sent well-packed to Validoo MediaStore and marked correctly so that they can be linked to the right order.
  • Upload images to Validoo MediaStore’s web-based user interface by ordering an image upload. Images uploaded in Validoo MediaStore must follow the requirement specifications for Validoo MediaStore. Read the quality assurance rules before you start to upload images.
The Validoo MediaStore distribution service
  1. Your company must sign an agreement for Validoo MediaStore.
  2. Your company must follow the terms and conditions and pay the service fees according to applicable agreements for Validoo MediaStore.
  3. A Validoo MediaStore distribution service customer can choose to either:
  • Download images and/or related trade item information and possibly the additional information, for example the food and beverage information
  • Integrate their system with Validoo MediaStore. The system that your company uses to receive images must communicate with Validoo MediaStore using a secure communications protocol

How Validoo MediaStore works

The Validoo MediaStore publication service
  1. The Validoo MediaStore publication service produces, quality assures, stores and publishes product images for individual consumer trade items along with specific trade item information and food and beverage information. Trade item information is validated by and retrieved from Validoo Item. Trade item information and images are linked using the trade item’s GTIN (Global Trade Item Number).
  2. Validoo MediaStore quality assures all uploaded product images according to requirement specifications for Validoo MediaStore.
  3. Validoo MediaStore photographs product images in its own studio by appointment.
  4. Quality assurance is completed within five to ten days from Validoo MediaStore’s reception of both the trade item information and the product sample or product images. Note that this does not apply to new customers where the jointly developed schedule is used.
  5. Validoo MediaStore publishes the product image in the user interface so that it is accessible to all customers from the image publication date. Before this date, the image is only accessible to those customers the supplier has sent the trade item information to.
  6. Validoo MediaStore publishes the product image in the user interface for publishing customer approval. The product image is then made available based on rules taken from the trade item information. Initially the product image is only available to those end users, i.e. data recipients in Validoo Item, who have received trade item information for the product concerned. Subsequently the following logic applies:
  • When a consumer can purchase the product, the product image is available to all customers. This is when the time in Consumer availability date time from the trade item information has passed. If this time is different for different recipients then the earliest time the publishing customer (supplier) specified is used.
  • If Consumer availability date time is not specified the First ship date from trade item information is used as the publishing date. If this date is different for different recipients then the earliest date the publishing customer (supplier) specified is used.
  • If First ship date is not specified, the time in Start availability date time from trade item information is used.

When approving the image for publication, the customer can choose to “write over” the date that is retrieved from the trade item information and manually enter a date. This date will then be the image publication date.

Validoo MediaStore stores product images until:

  • The end date for discontinued items (discontinuedDate) that the supplier specified in the trade item information has passed or
  • The customer archives or replaces the image. Archiving means that the image is only accessible to the company that published the image.
The Validoo MediaStore distribution service
  1. The Validoo MediaStore distribution service is a service for downloading or subscribing to quality-assured product images and/or trade item information and food and beverage information. Trade item information is validated by and retrieved from Validoo Item. Trade item information and images are linked using the product's GTIN (Global Trade Item Number). A subscription means that Validoo MediaStore automatically supplies the customer with images and trade item information as requested by the client or Validoo MediaStore sends a message that there are new images available for download.
  2. The customer can search for images and/or specific trade item information in the Validoo MediaStore web-based user interface.
  3. Customers of the Validoo MediaStore distribution service can download or subscribe to product images and customized trade item information intended for:
  • Planograms or
  • Sales and marketing or
  • All trade item information including the food and beverage ixtension for consumer items. 

Read more about the content of customized trade item information

What awaits you as a Validoo MediaStore customer

The Validoo MediaStore publication service

A user logged in to the Validoo MediaStore can do the following:

  • Manage users
  • Upload product images
  • Order photo productions
  • Determine how the product sample will be handled after photography (e.g. that the product sample will be donated to charity, sent back or discarded)
  • See outcome of quality assurance for each image
  • Approve their images for publication
  • Print product sheet
The Validoo MediaStore distribution service

A user logged in to the Validoo MediaStore can do the following:

  • Manage users
  • Manage subscriptions on images and customized trade item information
  • Search for and download product images
  • Search for and download products with trade item information
  • Print product sheet